Home  //  Testimonials


This is a great company. They made it really easy to order and if need be, exchange. My electrician had an issue with the Ditra Heat Thermostat and Josh sent me a replacement in a couple of days. The floor has been completely finished, heating and all. I can't say enough positive things about this company. David P. - Germantown, MD

I would not shop anywhere else! The excellent services that Jacob was able to provide for me will be the reason alone I will always come back! Alyssa M. - Douglasville, Ga

We wish to thank you and your entire staff for the excellent customer service and quality of products we received. Kathy & Paul H. - Douglasville, GA

I wish you guys were located up here, your customer service is awesome. - Jeff B., Suffolk, VA

You guys are awesome. Many thanks for your assistance. Doing my project through you guys easily saved me $7000 - $8000. - Mike L., Chicago, IL

We received our glass tile Friday afternoon just as promised. It is beautiful and every thing we hoped it would be. They have great, "old time" customer service. I greatly appreciated them keeping me up to date with the progress of my order. I highly recommend them. This was by far my best tile purchasing experience! I am currently working with 4 other companies and they could learn ALOT from this company. - Cheyanne B., San Antonio, TX

Two years ago, I bought all of the tile from Tile and Stone Express to remodel two bathrooms. The staff was knowledgeable, professional and great to work with. It was such a great experience that I went back two weeks ago to buy tile for remodeling my kitchen. What a great surprise to find the same people working there! This is what you do NOT get at the big box stores: same people, same friendly customer service, and a place where you can get all of the help you need for your remodeling projects! I would give them six stars if I could. - Marilyn D., Douglasville, GA

Love my new tile & got it so quickly--Tuesday (Christmas eve). Great price & quick servcie!!!! - Elaine D., Columbia, SC

Thank you again for great service! - Amy S., Tampa, FL

I prefer to shop at Tile and Stone Express over any other retailer! - Richard K., Douglasville, GA

Great service and just what I needed - Frances

Great selection and knowledgeable staff. Great prices also. Huge selection of stone and ceramic tile. They offer design services and also work closely with several area contractors many of whom have displays of their work in the store. They will also store your purchase until you or your contractor are ready for it. - Robert G., Douglasville, GA

I received my order Wednesday evening, only three business days from ordering to having it delivered. Good job, thanks. I'm very happy with the service provided. - Jonathan B., Carriere, MS

We got the tile and everything looks great. They provided excellent service, and I'd definitely go check out their store or website again if I needed more tile! Their price for my specific tile was competitive to others I found online and cheaper than Home Depot. - Laura H., Atlanta, GA

I placed a simple online order (I have been renovating my kitchen so have been dealing with a lot of companies and vendors) and this was one of the few who shipped me what I ordered, did so promptly, and most importantly PACKAGED everything correctly so that nothing was damaged in transit. Perhaps the kind folks at Tile & Stone can go over to Woodmark and show them how to ship a simple wooden board! - Lesley F., Raleigh, NC

Very Impressed with your customer service as well as your pricing. You usually don't both those qualities in one company. I will definitely refer you to others and will use you for future projects. - Gary B., Norwalk, CT.

Thanks - The order arrived yesterday, and the color match to my existing tile is almost perfect. Thanks for the speedy shipping and excellent service! - Steve P., Lake Orion, MI

I just wanted to send a quick note to let you know how pleased we are with the Stonique wall plates...matches our light-colored travertine backsplash perfecly. Amazing how a small detail can have such a huge impact (at least in our eyes). Also wanted to thank you for a very easy order process, great pricing, and quick shipping (also well packaged)...fantastic job all around! - Keith P., Katonah, NY

I just got off the phone with Josh and he was very helpful in locating what I need. My local tile distributor said the tiles/color I need were unavailable. Tell him great job. - Jim L., NY

I am sending this email to thank you for your excellent service regarding my tile order. Working with you and your company was a pleasure. The order was received as promised and in perfect condition. Thank you again, Rose G., PA

Do you have something to add or ways we can improve? Let us know here.